Technical support for Hanami Journey

If there are problems with the game, please try the following in order first:

• Quit the game completely and restart it.
• Restart your device.
• Check if there is an update for Hanami Journey and install it if necessary.
• Check whether there is an operating system update for your device and install it if necessary.

If this does not lead to a result, you can try to reset your game progress in the "Settings" menu.

Reinstalling the game is also a possible option.

Please feel free to report any problem you find by email to feedback"@"cosygames "dot "de. You will help us especially if you include the following information:

• A detailed description of the steps that led to the problem
• A screenshot of the error
• Details of the installed version of Hanami Journey (you can find this, for example, in the "Settings" menu).
• Exact details of the device on which you are playing the game (model, operating system version).